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Wednesday, October 9, 2013

UPDATE

Since my last update there has been quite a few changes happening in the AMH Group / Ssangyong setup. Apparently overnight and without much ado the Ssangyong brand name was taken over by another well known brand company. I will not be implicating this company as they were NOT involved with this fiasco from the start.

What I do want to mention however is the fact that since the vehicle was fixed the last time by Ssangyong w.r.t. the gear lever not shifting out of park without using an override function. The same problem surfaced again about two months ago. I contacted the "wonderful" Ssangyong dealer again with my problem to ask them to repair the issue again. I was in no uncertain terms informed that they are no longer interested in assisting me as they are no longer Ssangyong "dealers".

I was told to contact the current "dealers" that has accepted and taken over the Ssangyong brand to deal with the problem.

Now, bear in mind that when Ssangyong "fixed" the gear issue the previous time it was a three day job for which the gear lever assembly had to be ordered (taken from another vehicle on the floor) and it had to be fitted to resolve the problem.

When I took the vehicle to the "new" dealers, lo and behold, it took them one day (and only because the part in question had to be fetched from 80 km away) and it cost me only R150.00 for the little part. It turned out to be a solenoid switch that works on the brake pedal which in turn controls a plethora of functions, including the gear shift, cruise control, brake lights etc. No need for a complete gear lever assembly costing most probably R4000.00 plus.

No wonder I am battling through this fiasco with a bunch of morons on the other end of the equation.

The saga continues and I am still adamant in having the matter settled in court although it may cost me an arm and a leg, I feel that it is a matter of principle that these corporates must realise that they can not keep on misleading us and treating us like dirt and get away with it without consequences.

Have a great one and keep your chin up.......