Year Six, and counting...

It is a year since I fetched the "broken" vehicle from Mahindra Boksburg. During this time I have had the turbo and inter cooler fixed at my own cost - no thanks to Mahindra Boksburg who was the cause of it breaking in the first place - and yet the "limp home" issue continues. Therefore it can be safely said that the turbo and inter cooler are most definitely NOT the cause of the problem as was ass/u/me/d by the wonderfully incompetent workshop manager at the time at Mahindra Boksburg. Because of this I still blame him and his incompetent crew for actually blowing up the turbo and not even having the decency to admit to it and to fix their mistake/s.

Remember from my previous post, and I quote:
I drove the vehicle there and the only problem it had was that it kept on going into "limp home mode".

To date I have still had no use of the vehicle at all and it is an ongoing issue. As a matter of interest I took the vehicle to a dealer with the intent on trading it in on another vehicle as a means of getting rid of the rubbish. On my way to the dealer the vehicle suddenly developed an electrical problem as well.

I owe R96,000.00 on the excuse for a vehicle (balloon payment) and doing my homework I found out that the book trade on the vehicle is R139,100.00 and the retail value is R158,500.00. See pic below.

This Trade in Appraisal is a slap in the face if ever I had one...

The sad part is that NOBODY wanted to offer me more that R40,000.00 for the vehicle because of the problems I have been having and these are só obvious when driving the vehicle in the first place.

I have been looking at this situation from all angles and I just don't understand how it is possible that Ssangyong Motor Company, Associated Motor Holdings which is part of Imperial Holdings whom in turn have a stake in the sales of  basically every make of vehicle in South Africa, Mahindra, and Motor Finance Company (Nedbank) can get away with treating me in this way. I bet my bottom dollar if it was any of the Big Brand Names this matter would have been resolved right in the beginning without costing all the stakeholders an arm and a leg.

My legal fees at this stage is already more than I have been offered for this piece of junk. I am NOT a millionaire and I do not have money to waste, but, I do have a serious point to prove.

And that is, that these useless, incompetent, sly, scheming, devious, conniving, manipulative, thieving companies must know, we salary owners are not going to stand being treated like morons. If it takes me the rest of my life, I will pursue this matter until I am satisfied with the outcome which will be in my favour and on my terms, AND NOT ON THESE IMPERIALISTS' TERMS!!!!

So, get ready for the fight of your lives SYMC, AMH, and MFC!!!!

What happened since the Last Straw....

Dear fellow vehicle users

I am truly sorry about the long delays between posts nowadays, but contrary to belief, I also have a life outside of the Ssangyong / MFC debakel that is playing out like a horror movie.

Since my last post the following has occurred.

The assumed diesel injectors was eventually fixed by Bosch in Alrode, just to find out that, the injectors was not actually the problem. The "limp home mode" has continued since the repair of the injectors. The vehicle now goes into this mode every other other kilometer or so. At the end of April 2014 the vehicle was due for a service and, in an effort to try and be nice,  I wanted to give the vehicle to Mahindra Alberton with a clean engine so that they can work on it. Therefore I washed the engine the previous day.

Low and behold, after the engine wash the vehicle wouldn't start. The following morning I had to arrange a piggy back to come and fetch this wonderful vehicle and deliver it to Mahindra Alberton.

I pertinently told the workshop staff at Mahindra to please get the vehicle to start and once that problem was resolved they were to carry on and do the service as required. The following day I was phoned informing me that they have completed the service, but still could not get the vehicle to start, and that I have to pay over R4000.00 for the service.

I was stunned. My first question to them was, "How do you service a vehicle if it could not even start?"

Till today they still owe me an explanation. 

The vehicle then stood with Mahindra Alberton from the 27 April 2014 until the 07 July 2015 by which time they still did not get the vehicle fixed. I was now threatened to fetch the vehicle or they will start charging me storage fees........

I did collect the vehicle and took it straight to Mahindra Boksburg where the workshop manager there was apparently a fundi on Ssangyong vehicles and problems - Boy, was my info wrong on this count. I drove the vehicle there and the only problem it had was that it kept on going into "limp home mode". Yet after having the vehicle there for a month during which time they could also not get the problem solved, I was told by the "fundi" that the turbo is blown. This happened while the vehicle was in their possession, yet I was required to pay for the turbo repair. I told them to not carry on with the repairs as I will fetch the vehicle from them. They even stripped the vehicle and did not have the decency to put everything back together again. See video below.

 

End of August 2015 I was forced to drive the vehicle home from Mahindra Boksburg with a whining turbo because they were not prepared to assist me with a towing vehicle, which they had standing on the premises. Since end August 2015 the vehicle has been standing at my home and I am really at my wits end with this whole fiasco. In the meantime I am still pursuing the Supreme Court case against Ssangyong and MFC of which the court date has been set during Jan or Feb 2017.

In the meantime I have absolutely NO use of a vehicle for which I am paying R7000.00 a month.

Of the 6 years that I have this vehicle I have had no more than 3 years actual use of the vehicle. That means R252,000.00 in installments paid for nothing, not to mention the hiring of vehicles, insurance premiums every month, and other hidden costs that I am carrying unnecessarily on this vehicle due to Ssangyong and MFC's negligence and pure incompetence.

Watch this space. I will keep you posted on the court date in due course.

Regards

PS. Take a tip from a fool - Please don't buy a Ssangyong or Mahindra product, as it is bound to cause you years of heartache and frustration, not to mention loss of hard earned money without anything concrete to show (or enjoy) for it. I know.....